Providers that process data for us
Each of these handles personal information on Ember's behalf, under contract, only to provide the service described.
| Provider | What they do |
|---|---|
| Cloudflare | Effectively all our infrastructure — compute, storage, databases, CDN, DNS, sign-in email delivery, domain registration, and the AI Gateway that routes model traffic. Your site content and account data live here. |
| Stripe | Payments, subscriptions, invoices. Holds your card details; we never see them. |
| PostHog | Product analytics, session replay, error tracking. |
| Advertising measurement Ryze AI (Meow AI LLC), Google Ads, Meta Platforms | Attributes visits, registrations, checkout starts, and paid subscriptions to Ember campaigns. Ryze AI receives marketing-site page-view, click, form-submission, and site-performance events. While their production measurement integrations are enabled, Google Ads and Meta receive page and conversion events, campaign parameters, and applicable ad-click or browser identifiers. Meta's browser Pixel measures visits, completed registrations, and checkout starts; its Conversions API receives an actual value and currency only after Stripe confirms an initial paid subscription. These providers do not receive your prompts, site content, or payment-card details for this purpose. |
| AI model providers DeepSeek, Anthropic, OpenAI, Google, xAI (SpaceXAI), Cerebras, Cloudflare Workers AI | Generate the responses and site content you ask for, reached through Cloudflare AI Gateway. Your prompts and the relevant parts of your site are sent to them — so don't paste secrets or other people's sensitive information into the chat. |
| Firecrawl | Fetches and reads web pages when you ask the agent to research or import. |
| ImageGPT | Generates images from the prompt you give. |
Sources we read on your behalf
These are not processors — we don't hand them your information. When you ask Ember to import from a source, we send only your query and read back what is already public:
- Google Places — a business name or address you gave us, to fetch that listing's public details and photos.
- Instagram — a handle you gave us, to fetch that profile's public posts and bio.
- Any URL you ask the agent to read, fetched through Firecrawl above.
Google is separately our sign-in provider, if you choose Google sign-in.
Changes to this list
We update this page when a provider is added, removed, or changes what it does for us, and revise the date at the top. If a change is material to how your information is handled, we'll give notice on the same terms as a change to the Privacy Policy itself.
We do not sell your personal information or use your prompts, site content, or account data for cross-context behavioural advertising. Ryze AI, Google Ads, and Meta receive the limited production advertising-measurement data described above so we can attribute and measure our own campaigns; an ad-click identifier is present only when a visit comes from an Ember ad.